Expertise
Product design
Product design
- Workshop facilitation
- Defining the problem and opportunity
- Ideation & solution design
- DVF framework
- MoSCoW prioritisation
- Success measures
- Showcases
- DesignOps
- Agile design practice
- Cross-functional collaboration
Research
- User interviews
- Usability testing
- Customer surveys
- Landscape analysis
- Desktop research
- Data & analytics
- Empathy mapping
- Affinity mapping
- Stakeholder maps
UX design
- Form design
- Ethics & inclusivity planning
- Customer journey mapping
- User flows
- Site maps
- Card sorting
- Personas
- User scenarios
- UX writing & microcopy
UI design
- Sketching
- Wireframing
- Low and high fidelity prototyping
- Interaction design
- Mobile first design
- WCAG 2.1 accessible design
- Mockups
- Specification & handover
- Design systems & component libraries
